Privacy Policy

Your privacy is of important to us. We use information provided by our visitors and/or clients for the primary purpose to enhance customer experience on our website, and improve development of our platform, services, to create social media accounts on behalf of some clients and to post to our client’s social media networks/accounts.

This privacy statement provides all the needed information about your personal information that Social Media Machine may collect and the ways in which Social Media Machine may use personal information of our clients and/or site visitors.

This privacy policy is applicable only to the socialmediamachine.co.za website, subdomains, platforms and/or services, not in any way to any third parties that may be linked to the socialmediamachine.co.za website.

Personal information collection & use

Social Media Machine may collect personal information during you visit to socialmediamachine.co.za and/or make use of our platforms and services. The information (like your domain name, browser type and version, device, ISP, IP address and social media login details) both personal and non-personal will be added to our database.

The information gathered is primarily used to guide us in the development of our website, services and platforms that give us insight of how our website and platforms are used. This information assist us in problem solving of technical issues that may occur.

Social Media Machine requires personal information to set up, upgrade or edit your social media machine account and to configure your social media networks on our platform for our registered clients. By registering a social media machine account you give us permission to send you information regarding improvement and/or changes of our products and/or services and promotional information via email.

Social Media Machine may collect and use the following:

  • Any information both personal information and non-personal information about you, any other persons and/or businesses;
  • Any information about your use of this website;
  • Any information that you provide using for registration purposes;
  • Any information regarding transactions via this website;
  • Any information that you provide for subscription purposes;
  • Login details to post to your social media networks;
  • Login information to create social media accounts on your behalf;and
  • Any other information that you send to Social Media Machine.

Social Media Machine may use the information gathered to improve our products and services. The information will be used in the validation process for the setup of your Social Media Machine profile and social media networks, or in the case where customer support is needed.

Social Media Machine may use your personal information to:

  • Administer this website;
  • Personalize the website for you;
  • Enable your access to and use of the website services;
  • Publish information about you on the website;
  • Send to you products that you purchase;
  • Supply to you services that you purchase;
  • Send to you statements and invoices;
  • Collect payments from you;
  • Login details to post to your social media networks;
  • Login information to create social media accounts on your behalf; and
  • Send you marketing communications.

Where Social Media Machine reveals your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Social Media Machine may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Social Media Machine will take the reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Social Media Machine will store all the personal information you provide in our database.

Our servers are secured and protected with the necessary firewalls. Malware scans are performed regularly to ensure our domain is safe.

All client profiles are protected with limited login activated and may block IP’s that perform suspicious activity.

Your credit card numbers will never be required via email – do not send your credit card details via email!

Social Media Machine accept orders only from browsers that allow Secure Socket Layer (SSL) technology including (but not limited to) Netscape Navigator 4.0 versions or higher, Internet Explorer versions 7 or higher, Firefox versions 4 or higher and Safari versions 4 or higher.

SSL encryption technology secures the information you transmit over the Internet on SSL websites. I terms of the “COMODO SECURE” SSL certificate located at the following URL https://secure.comodo.com/ttb_searcher/trustlogo?v_querytype=W&v_shortname=CL1&v_search=https://socialmediamachine.co.za/&x=6&y=5 .

Cross-border data transfers

Personal information that you submit for publication on the website and/or platform will be published on the internet and/or social media and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

Social Media Machine may update this privacy policy by posting a new version on this website.

We advise that you check this page occasionally to ensure you are familiar with any changes.

The date of the latest version of this privacy policy is located at the top left corner of this document.

Other websites / links

This website contains links to other websites.

Social Media Machine is not responsible for the privacy policies or practices of any third party or other websites.

Contact Social Media Machine

If you have any questions about this privacy policy or Social Media Machines’ treatment of your personal information, please write to us by email: contact@socialmediamachine.co.za